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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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deann mcdonell

March 26, 2026

5  out of  5
rating by deann mcdonell
"Jennifer A. Was awesome to work with I needed house insurance and it was very easy to get they are always very pleasant and attentive. I have been with Tag Rome for 15yrs and they handle all my insurance needs!"
We responded:
"Thank you for your wonderful review! We’re thrilled to hear Jennifer A. made getting your homeowners insurance easy and pleasant. We truly appreciate your loyalty over the past 15 years and are proud to handle all your insurance needs at Tag Rome State Farm!"
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Tag Rome Customer

March 11, 2026

4  out of  5
rating by Tag Rome Customer
"Amanda, Niles and office workers at N. Market Shreveport are a friendly, compassionate and professional team. I am a Tag Rome lifetime customer with home and auto policies since the mid seventies and never a complaint. Recently there was an issue that was not resolved to my satisfaction, but I know the team worked very hard to help within their capabilities and that really really matters to me. Sometimes you lose in life, but knowing you have a champion truly makes a difference. ✝️"
We responded:
"We sincerely appreciate your feedback and your lifelong trust in Tag Rome. Our team strives to provide compassionate, professional service, and we’re grateful for your understanding regarding the recent matter. Your confidence in us truly matters! Please let us know if there is anything we can improve on to earn that fifth star."
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Mary May

March 10, 2026

5  out of  5
rating by Mary May
"I love the fact that I can walk in the door and they know me and are ready to tend to what ever "crisis" I am dealing with that day! Very professional, knowledgeable, and personable! They know what I need for my coverage and take the worry off of me!"
We responded:
"Thanks for the wonderful feedback! We’re glad our team can make things easier for you and provide the coverage you need."
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Rebekah K

February 25, 2026

5  out of  5
rating by Rebekah K
"Jodi was a joy to work with when I called to ask some questions about other potential services that State Farm offers! She was professional and polite. I appreciate the time that she took to explain my options to me."
We responded:
"Thanks so much! Jodi and the team will be happy to hear this. We appreciate you choosing us!"
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Alyssa Kimmell

February 23, 2026

5  out of  5
rating by Alyssa Kimmell
"Jennifer was so great- helping me find new ways to save with my car insurance and all with a kind and helpful manner! Thank you Jennifer!"
We responded:
"Thank you for your review! We’re glad Jennifer provided excellent customer service and helped you find additional savings on your auto insurance. We appreciate your business!"
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Jessica Marrus

February 22, 2026

5  out of  5
rating by Jessica Marrus
"Baylee is wonderful. So professional and friendly. She def deserves a rose. Superb customer service and oils feel the smile thru the phone. Kudos. 😊"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Baylee provided such professional and friendly service. Your feedback means a lot to us and we truly appreciate the kudos!"
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Adrian Sutton

February 18, 2026

5  out of  5
rating by Adrian Sutton
"I have been with Tag Rome for 15 years great customer service and Amanda at the North market branch is amazing"
We responded:
"Thank you for your loyalty over the past 15 years! We’re so glad to hear that Amanda at the North Market branch has provided such great service. Your trust means a lot to us!"
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Aaliyah Smith

February 18, 2026

5  out of  5
rating by Aaliyah Smith
"Amanda was amazing!!! She was very easy to connect and talked to and made things so easy and stress free. Even when I didn’t know something she didn’t hesitate to explain."
We responded:
"Thank you so much for your kind review! We’re thrilled to hear that Amanda made the process easy, stress-free, and clear. She truly enjoys helping clients feel confident in their coverage, and your feedback means a lot to us!"
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lorrie valenciano

February 17, 2026

5  out of  5
rating by lorrie valenciano
"Love Tag Rome State Farm. Amanda s..goes above and beyond All The Time! Bailey, too. I trust them!"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Amanda and Bailey go above and beyond for you. Your trust means a lot to us, and we’re always here whenever you need assistance!"
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Young Jerrika

February 11, 2026

5  out of  5
rating by Young Jerrika
"Baylee very nice and friendly"
We responded:
"Thank you so much for your kind review! We’re glad Baylee could provide friendly and helpful service with your auto insurance. We truly appreciate your trust!"
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Soop Bone

February 9, 2026

5  out of  5
rating by Soop Bone
"Jennifer is the best, she is caring, and really pays attention to your request. Gives the best insight to fit your needs as well as your future. I l🫶🏾ve her, she is the gr8'est."
We responded:
"Thank you so much for your wonderful review! We’re thrilled Jennifer could provide caring, attentive service and help you find coverage that fits your needs now and in the future. Your kind words mean so much to us!"
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Sue Bennett

February 6, 2026

5  out of  5
rating by Sue Bennett
"Tag Rome agency has always been the most kind, considerate and has completely made my life and my confidence in every employee that is spoken with, I’ve been asked many times why I still stay with an out of town office,, it’s plain and simple! It’s the agency that has never hesitated to answer all of my questions and have never will leave,, living in Lake Charles now, knowing several agents here personally,, your agency is my 1st choice!!Thank you for being only a phone call away!!!!!!"
We responded:
"Hi Sue, thank you so much for your kind review! We’re thrilled to hear our team at Tag Rome Agency has made such a positive impact and that you feel confident in our service, even from afar. Your trust and loyalty mean the world to us!"
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Joshua Marchand

February 4, 2026

5  out of  5
rating by Joshua Marchand
"Nile Havins was very helpful, helped lower my price and deductible. Great to work with"
We responded:
"Thank you so much for your kind review! We’re thrilled Nile could help lower your price and deductible while providing great service. We truly appreciate your trust!"
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S. Evans

February 4, 2026

5  out of  5
rating by S. Evans
"Balee at Tag Rome's office gave exceptional customer service today. I have been very pleased with my interactions with associates in this insurance office. A rare find in today's world. Keep up the great work. You are worthy of a 5 star review!"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear Balee provided exceptional customer service and that your experiences with our team have been consistently positive. Your five-star review truly means a lot to us!"
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Angela Young

February 3, 2026

5  out of  5
rating by Angela Young
"Amanda was great, she answered questions we had about some house damage, she’s saved us a lot of time!"
We responded:
"Thank you so much for your kind review! We’re glad Amanda could answer your questions and save you time while helping with your home damage concerns. We truly appreciate your trust!"
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Samantha Michelle Livingston

January 31, 2026

5  out of  5
rating by Samantha Michelle Livingston
"Jennifer Allen was friendly, very helpful, and answered all my questions!"
We responded:
"Thank you for your review! We’re pleased Jennifer Allen delivered knowledgeable, friendly service. We appreciate your support!"
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Lady Flex

January 30, 2026

5  out of  5
rating by Lady Flex
"Great job Jennifer A,,,,but I must tell you every time I give yall 5 stars, You get promoted.😁😁😁"
We responded:
"Thank you for the five stars! Jennifer A will be thrilled to hear your kind words. We appreciate you!"
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Tamika Lewis

January 29, 2026

5  out of  5
rating by Tamika Lewis
"I love this agency been with them over 20 years always willing to go the extra mile to help you save thanks for always being so help Jennifer an Bailey I love you guys"
We responded:
"Thank you so much for your loyalty over the years! We truly appreciate you and are grateful for the trust you’ve placed in our agency for more than 20 years. Jennifer and Bailey will love hearing this—thank you for the kind words!"
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Jackson Clark

January 27, 2026

5  out of  5
rating by Jackson Clark
"Jesse was excellent he was extremely knowledgeable, and thoroughly answered any questions. He’s also very friendly and easy to talk to."
We responded:
"Thank you for the great feedback! Jesse will be happy to hear this. We appreciate you choosing our team."
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Jasmine Bernoudy

January 23, 2026

5  out of  5
rating by Jasmine Bernoudy
"Thank you Miss Tina Clark! I now have even more coverage then what I had under Geico, AND AT A BETTER PRICE!!!! I appreciate you so much ❤️"
We responded:
"Thank you so much for sharing your experience! We’re thrilled to hear Tina was able to get you even better coverage at a better price. Your appreciation means a lot to our team and we’re grateful for your trust!"
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bernicelaredneck

January 23, 2026

5  out of  5
rating by bernicelaredneck
"Amanda was very helpful and was able to help me get a rental extension since my vehicle was not yet ready to pickup from the bodyshop. Thank y'all very much!"
We responded:
"Thank you so much for your kind review! We’re glad Amanda was able to help extend your rental and make the process easier while your vehicle was in the shop. We truly appreciate your trust!"
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Joey Raborn

January 21, 2026

5  out of  5
rating by Joey Raborn
"I needed all of mine and my wife’s vehicles on one account with one bill. Jennifer was very kind and got it all done in just a few minutes."
We responded:
"Hi Joey, thank you for your kind review! We’re glad Jennifer was able to get everything set up quickly and make the process easy. We appreciate the opportunity to help with your auto insurance needs."
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Nicole Wilson

January 20, 2026

5  out of  5
rating by Nicole Wilson
"Baylee the best she help me was patient with me th whole time, she stayed in touch with mental I paid my insurance she the best she need a raise she was professional the whole time she the best"
We responded:
"Thank you so much for the great review! We’re thrilled to hear Baylee provided such patient and professional service. We truly appreciate you trusting us with your auto insurance."
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Christien Martin

January 19, 2026

5  out of  5
rating by Christien Martin
"Nile is the best!"
We responded:
"Thank you so much for your review! We’re thrilled to hear Nile provided excellent service."
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Joshua Santiago

January 19, 2026

5  out of  5
rating by Joshua Santiago
"Coming tag rome makes me feel welcome like family Ms.Amanda ,Baylee, Nile, Noah,and Jennifer their smiles are always inviting and so friendly"
We responded:
"Thank you so much for your kind review! We’re thrilled to hear our team at Tag Rome State Farm makes you feel welcome like family. We truly appreciate your trust and look forward to always providing friendly, inviting service!"