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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kimberly

May 13, 2026

5  out of  5
rating by Kimberly
"Jessie was very helpful. Explained everything thoroughly."
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Chartavous Lewis

May 13, 2026

5  out of  5
rating by Chartavous Lewis
"I must say, Jessie was absolutely outstanding! He took the time to thoroughly explain my auto insurance policy and made sure I fully understood my coverage and options. His positive attitude, professionalism, and great energy made the entire experience comfortable and stress-free. Jessie also helped me save a significant amount of money while actually increasing my coverage. I had been with GEICO for over 5 years, and the rate I was paying was nearly cut in half thanks to his help and knowledge of available discounts. What stood out most was how genuine, patient, and helpful he was throughout the process. It’s rare to come across someone who truly cares about helping people while also making them feel valued and informed. I would highly recommend Jessie to anyone looking for auto, homeowners, or life insurance. Thank you again for helping me save money and for providing such exceptional customer service!"
We responded:
"Thank you so much for your incredible review! We’re thrilled to hear that Jessie provided such an outstanding experience. Taking the time to explain coverage clearly while helping you save money is exactly what we strive for. It’s especially great to know he made the process comfortable and stress-free. We appreciate your recommendation and are so glad to have you with us. We’ll be sure to share your kind words with Jessie—he’ll truly appreciate it!"
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Asiah Taylor

May 11, 2026

5  out of  5
rating by Asiah Taylor
"Jesse was very nice! Made sure I knew about everything that came with my insurance. You got a great one on your team!"
We responded:
"Thank you so much for your kind words! We’re glad to hear that Jesse took the time to make sure you understood everything included with your insurance. We truly appreciate you recognizing his efforts—he’s a great asset to our team! We’re always here if you need anything."
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Jerri Ballard M.Ed.

April 28, 2026

5  out of  5
rating by Jerri Ballard M.Ed.
"Honestly, no matter where I'm at I can generally reach out and get an immediate response. Whether by phone, email or an in person visit, State Farm is always there. This is my 6th year with State Farm, and it has truly been a pleasure. Thank you Mr. Rome. And Jesse, thank you for your attention to detail and your quick responses to all my insurance questions."
We responded:
"Thank you for your continued trust and loyalty! We truly appreciate you being with State Farm for the past six years—it means so much to us. We’re glad to hear that you’re always able to reach us easily and receive prompt support whenever you need it. Thank you for recognizing Mr. Rome and Jesse for their attention to detail and quick responses—we’ll be sure to share your kind words with them. It’s been a pleasure serving you, and we look forward to many more years ahead!"
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danielle s.

April 24, 2026

5  out of  5
rating by danielle s.
"Jesse was awesome. Got me a great quote on some Auto coverage. I showed up 30 minutes before they closed and was it in and out of there in no time with some great insurance"
We responded:
"Thank you for the great review! We’re glad Jesse was able to quickly get you a great auto insurance quote and make the process easy, even at the end of the day. We appreciate your trust and are always here to help!"
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DeAndra Salone

April 22, 2026

5  out of  5
rating by DeAndra Salone
"Thank you for choosing me . My experience was very affordable. Customer service was excellent and Very professional."
We responded:
"Thank you for choosing our office, DeAndra! We truly appreciate you trusting Tag Rome, your local State Farm Insurance Agent in Shreveport, LA. Our team is always here to help with auto insurance, homeowners insurance, and life insurance throughout Louisiana."
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Vince Diesel

April 17, 2026

5  out of  5
rating by Vince Diesel
"Excellent service. Exceptional staff."
We responded:
"Thank you for the great review! We’re glad you received excellent service and had a positive experience with our exceptional staff. We appreciate your trust and are always here to help with your insurance needs!"
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Brooke Bustamento

April 11, 2026

5  out of  5
rating by Brooke Bustamento
"Jesse Anderson is a great sales rep! He helped me get better car insurance with better rates! He can answer any questions you might have!"
We responded:
"Thank you so much for your kind review! We’re thrilled Jesse could help you find better car insurance with great rates and answer all your questions. We truly appreciate your trust!"
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Blake Carby Cooksey

April 10, 2026

5  out of  5
rating by Blake Carby Cooksey
"My family and I recently moved over to Tag Rome State Farm. I just bought new vehicle and we are in the process of building a house. Jennifer at the North Market office was very helpful in making sure I had the proper coverages that I needed. She even mentioned life insurance for my one year-old son. Something I had never thought about or considered before. I appreciate her taking the time to explain everything to me in a way that I can understand."
We responded:
"Thank you for the wonderful review and welcome to Tag Rome State Farm! We’re so glad Jennifer was able to help you with the right auto and homeowners coverage during such an exciting time, and take the time to explain life insurance options for your family as well. We truly appreciate your trust and are always here to help as your needs grow."
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deann mcdonell

March 26, 2026

5  out of  5
rating by deann mcdonell
"Jennifer A. Was awesome to work with I needed house insurance and it was very easy to get they are always very pleasant and attentive. I have been with Tag Rome for 15yrs and they handle all my insurance needs!"
We responded:
"Thank you for your wonderful review! We’re thrilled to hear Jennifer A. made getting your homeowners insurance easy and pleasant. We truly appreciate your loyalty over the past 15 years and are proud to handle all your insurance needs at Tag Rome State Farm!"
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Tag Rome Customer

March 11, 2026

4  out of  5
rating by Tag Rome Customer
"Amanda, Niles and office workers at N. Market Shreveport are a friendly, compassionate and professional team. I am a Tag Rome lifetime customer with home and auto policies since the mid seventies and never a complaint. Recently there was an issue that was not resolved to my satisfaction, but I know the team worked very hard to help within their capabilities and that really really matters to me. Sometimes you lose in life, but knowing you have a champion truly makes a difference. ✝️"
We responded:
"We sincerely appreciate your feedback and your lifelong trust in Tag Rome. Our team strives to provide compassionate, professional service, and we’re grateful for your understanding regarding the recent matter. Your confidence in us truly matters! Please let us know if there is anything we can improve on to earn that fifth star."
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Mary May

March 10, 2026

5  out of  5
rating by Mary May
"I love the fact that I can walk in the door and they know me and are ready to tend to what ever "crisis" I am dealing with that day! Very professional, knowledgeable, and personable! They know what I need for my coverage and take the worry off of me!"
We responded:
"Thanks for the wonderful feedback! We’re glad our team can make things easier for you and provide the coverage you need."
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Rebekah K

February 25, 2026

5  out of  5
rating by Rebekah K
"Jodi was a joy to work with when I called to ask some questions about other potential services that State Farm offers! She was professional and polite. I appreciate the time that she took to explain my options to me."
We responded:
"Thanks so much! Jodi and the team will be happy to hear this. We appreciate you choosing us!"
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Alyssa Kimmell

February 23, 2026

5  out of  5
rating by Alyssa Kimmell
"Jennifer was so great- helping me find new ways to save with my car insurance and all with a kind and helpful manner! Thank you Jennifer!"
We responded:
"Thank you for your review! We’re glad Jennifer provided excellent customer service and helped you find additional savings on your auto insurance. We appreciate your business!"
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Jessica Marrus

February 22, 2026

5  out of  5
rating by Jessica Marrus
"Baylee is wonderful. So professional and friendly. She def deserves a rose. Superb customer service and oils feel the smile thru the phone. Kudos. 😊"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Baylee provided such professional and friendly service. Your feedback means a lot to us and we truly appreciate the kudos!"
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Adrian Sutton

February 18, 2026

5  out of  5
rating by Adrian Sutton
"I have been with Tag Rome for 15 years great customer service and Amanda at the North market branch is amazing"
We responded:
"Thank you for your loyalty over the past 15 years! We’re so glad to hear that Amanda at the North Market branch has provided such great service. Your trust means a lot to us!"
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Aaliyah Smith

February 18, 2026

5  out of  5
rating by Aaliyah Smith
"Amanda was amazing!!! She was very easy to connect and talked to and made things so easy and stress free. Even when I didn’t know something she didn’t hesitate to explain."
We responded:
"Thank you so much for your kind review! We’re thrilled to hear that Amanda made the process easy, stress-free, and clear. She truly enjoys helping clients feel confident in their coverage, and your feedback means a lot to us!"
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lorrie valenciano

February 17, 2026

5  out of  5
rating by lorrie valenciano
"Love Tag Rome State Farm. Amanda s..goes above and beyond All The Time! Bailey, too. I trust them!"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Amanda and Bailey go above and beyond for you. Your trust means a lot to us, and we’re always here whenever you need assistance!"
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Young Jerrika

February 11, 2026

5  out of  5
rating by Young Jerrika
"Baylee very nice and friendly"
We responded:
"Thank you so much for your kind review! We’re glad Baylee could provide friendly and helpful service with your auto insurance. We truly appreciate your trust!"
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Soop Bone

February 9, 2026

5  out of  5
rating by Soop Bone
"Jennifer is the best, she is caring, and really pays attention to your request. Gives the best insight to fit your needs as well as your future. I l🫶🏾ve her, she is the gr8'est."
We responded:
"Thank you so much for your wonderful review! We’re thrilled Jennifer could provide caring, attentive service and help you find coverage that fits your needs now and in the future. Your kind words mean so much to us!"
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Sue Bennett

February 6, 2026

5  out of  5
rating by Sue Bennett
"Tag Rome agency has always been the most kind, considerate and has completely made my life and my confidence in every employee that is spoken with, I’ve been asked many times why I still stay with an out of town office,, it’s plain and simple! It’s the agency that has never hesitated to answer all of my questions and have never will leave,, living in Lake Charles now, knowing several agents here personally,, your agency is my 1st choice!!Thank you for being only a phone call away!!!!!!"
We responded:
"Hi Sue, thank you so much for your kind review! We’re thrilled to hear our team at Tag Rome Agency has made such a positive impact and that you feel confident in our service, even from afar. Your trust and loyalty mean the world to us!"
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Joshua Marchand

February 4, 2026

5  out of  5
rating by Joshua Marchand
"Nile Havins was very helpful, helped lower my price and deductible. Great to work with"
We responded:
"Thank you so much for your kind review! We’re thrilled Nile could help lower your price and deductible while providing great service. We truly appreciate your trust!"
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S. Evans

February 4, 2026

5  out of  5
rating by S. Evans
"Balee at Tag Rome's office gave exceptional customer service today. I have been very pleased with my interactions with associates in this insurance office. A rare find in today's world. Keep up the great work. You are worthy of a 5 star review!"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear Balee provided exceptional customer service and that your experiences with our team have been consistently positive. Your five-star review truly means a lot to us!"
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Angela Young

February 3, 2026

5  out of  5
rating by Angela Young
"Amanda was great, she answered questions we had about some house damage, she’s saved us a lot of time!"
We responded:
"Thank you so much for your kind review! We’re glad Amanda could answer your questions and save you time while helping with your home damage concerns. We truly appreciate your trust!"
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Samantha Michelle Livingston

January 31, 2026

5  out of  5
rating by Samantha Michelle Livingston
"Jennifer Allen was friendly, very helpful, and answered all my questions!"
We responded:
"Thank you for your review! We’re pleased Jennifer Allen delivered knowledgeable, friendly service. We appreciate your support!"